GE 9 Cell Model
GE/Mckinsey Nine (9) Cell Matrix

Shreyashee Roy

The GE McKinsey Matrix is a useful tool for strategic planning. Organizations use the GE 9 Cell Matrix to determine…

Generic Strategies
Porter’s Generic Strategies

Shreyashee Roy

Raj wants to buy running shoes. He picks up the brand he’s been wearing for years, a niche but outstanding…

Perception Barriers
Perceptual Barriers of Communication: Meaning, Examples and How to Overcome Perception Barrier

Shreyashee Roy

Ruchin was the newest employee at his firm. He was aware that he was the only person at work who…

Examples Of Organizational Barriers
Organizational Barriers To Communication And How To Overcome It

Shreyashee Roy

Many organizations have adopted streamlined, powerful and robust policies to overcome organizational barriers to communication. In the workplace, across organizational…

Examples of Sales Pitch
How To Deliver A Successful Sales Pitch

Shreyashee Roy

Shivani has a big sales pitch coming up. She’s a client servicing executive at an advertising agency and the client…

Responsibilities Of a Customer Service Representative
Roles And Responsibilities Of A Customer Service Representative

Shreyashee Roy

Rohit is an ideal customer service representative. He’s proactive, resourceful and patient—mindful of customer needs and capable of defusing tension…

Significance Of Customer Relationship Management
Importance And Need Of Customer Relationship Management (CRM) In The Workplace

Shreyashee Roy

Customer relationship management (CRM) is the practice of improving a business’ communication with current and potential customers. It’s critical in…

Examples Of a 30-60-90 Day Plan For New Managers
The 30-60-90 Day Plan For Managers

Shreyashee Roy

Isha still remembers her first job interview for the position of an HR assistant. She was asked about her 30-60-90…

Ciro Evaluation Model
CIRO Model of Training Evaluation

Shreyashee Roy

People often say that employees and teams are the building blocks of any organization. How individuals communicate, collaborate and cooperate…

Who Are Adult Learners
How To Motivate Adult Learners

Shreyashee Roy

Who are adult learners? Experienced professionals who want to develop new, or refine old, skills. Someone with five years of…

What Is Adult Learning Theory
Adult Learning Theories

Shreyashee Roy

With billionaires currently traveling to space, it’s only fitting that we talk about how it’s never too late for us…

Individual Development Plans For Employees
Why Do You Need An Individual Development Plan?

Shreyashee Roy

Sana’s been working as an executive assistant for five years now. After a few bumpy months, she’s been feeling burned…