There’s more to a managerial role than just signing off on documents and giving approvals. The modern workplace has evolved into a more inclusive, people-centric space. Rather than simply focusing on the work aspect of things, organizations are investing more and more in employee development.

A manager’s role, therefore, becomes even more critical in building a robust work environment. There are certain skills a manager needs to build teamwork, inspire employees and create an environment of learning and trust.

If you want your managers to drive peak performance in the workplace, you can encourage them to build top skills required of a manager.

  1. Managerial Roles And Skills

  2. Important Skills Of A Manager

  3. Skills For First-Time Managers

Managerial Roles And Skills

Defining a manager is not always simple because their scope of responsibility ranges from problem-solving to collaboration. Talented managers, with a vision for the future, can significantly impact your organization’s growth.

But just as with a new employee, if there are first-time managers in your organization, it falls to you to help them transition into their new role. This requires training, learning and addressing individual development needs. Managerial roles and skills may be varied but what you, as a decision-maker, can do stays the same.

Here are some ways in which you can encourage first-time managers to build effective teams:

  • Encourage building expertise in their job role to make sure they have a thorough knowledge of each and every process

  • Training and development is a valuable practice to improve important skills of a manager

  • Give managers a platform to raise concerns and speak their minds to make them feel like a part of the organization

  • Build a flexible work culture where they can collaborate with different teams and departments

  • Ask them what they need and how you can help them achieve that

Communicating with your managers and encouraging them to speak their minds will help you assess their needs. This way you’ll better help them develop important skills like building teams, understanding others and leadership.

Important Skills Of A Manager

Managerial skills aren’t restricted to technical, job-specific skills. They also comprise concrete foundational skills for their personal and professional development. If they’re working with people, they need to have the right approach to people management. For instance, if there’s a conflict in the team, a manager should be able to resolve it before things become hostile.

Here’s a list of skills required for manager in the workplace:

  1. Implementing A Two-Way Feedback Channel

Every manager must encourage a proper feedback channel where they can communicate with their teams openly. They should be objective when giving feedback to their employees and ask for feedback in return. Organizations that establish a two-way feedback channel grow together with their employees. It’s easier to implement changes, improve skills and perform well in an environment that makes space for individuals.

  1. Dealing With Conflict

Conflict, if left unchecked, can create hostility in the workplace. A good manager will deal with conflict as and when it occurs, whether it requires communicating with the team or taking a stand after assessing the situation. Conflict resolution is a valuable managerial skill as it maintains decorum in the workplace. Managers should be able to listen to others and make an objective observation.

  1. Keeping Teams Informed

Regular communication helps teams stay on track. A manager can help align tasks, minimize errors and keep everyone on the same page. To bridge communication gaps that can effectively overthrow your organization’s entire strategy, you have to encourage open and regular communication.

  1. Managing Time Effectively

Managers are responsible for effective time management. In case there is a  bottleneck, a manager should be able to turn it around and deal with it quickly. Instead of sitting on a task, it’s more effective to set goals, deadlines and keep track of it.

  1. Setting The Right Expectations

For first-time managers, setting expectations right in the beginning helps streamline processes. From work hours to turnaround time on tasks, managers should set the pace for everyone else. They can take inputs and consider everyone’s perspective to reach a consensus.

The skills required for manager excellence aren’t limited to the ones discussed. From organization to leadership skills, managers must work on the specific skill sets that help them lead their teams to success. It’s about maximizing team and individual skills to achieve organizational goals.

Skills For First-Time Managers

Employees transitioning to managerial roles need proper mentoring to thrive. Harappa’s First Time Manager program combines must-have skills for individuals planning to take on managerial roles. Combining online-first learning with application-oriented concepts like the GRIN (Goals, Roles, Interdependence and Norms) framework, our program will help your organization achieve transformative outcomes.

With this program, your managers will be equipped to complete projects instead of individual tasks. Nurture a learning environment with the right blend of courses guided by our expert faculty.


Explore Harappa Diaries to learn more about topics such as Must-Have Skills For Leadership, The Evolution Of The Hero’s Journey, What Is Business Acumen & the Top Characteristics of a Project Manager that will help organizations tap into their employee’s potential.

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