Harappa Learning Private Limited is committed to provide seamless learning experience to its customers and as one of the founding members of the India EdTech Consortium (IEC), a first of its kind self-regulatory body formed under the aegis of IAMAI (Internet and Mobile Association of India), has established an Internal Grievance Redressal Mechanism (IGRM) in order to facilitate effective redressal of grievances if any faced by its customers.
NOTE: Customer/s are requested to share complete details of the issues faced by them including valid contact details, for us to resolve your grievance effectively and within the abovementioned time frame.
We’re sad to hearyou faced this issue.
Our team will get in touchwith you within 48 hours to resolve your complaint.
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Grievances pending at the beginning of the quarter
Grievances received during the quarter
Grievances disposed out of (1) above
Grievances disposed out of (2) above
Grievances pending at the end of the quarter (1+2-3-4)
Orders, directions and advisories received from Central Government and IGRB
Number of orders, directions and advisories received
Orders, directions and advisories compiled to