What Is A Performance Manager?
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Anil is the CEO of a technology startup. In its first five years, the organization performs impressively, setting itself up…
Top Examples Of Customer Relationship Management (CRM)
Shreyashee Roy
Customer relationship management, or CRM, is a term for how organizations manage contact between their business and their customers. It…
What Is Customer Acquisition?
Shreyashee Roy
Customer acquisition is the process of acquiring new customers. It’s how businesses create qualified leads for their product or service…
Multimodal Learning: Examples And Strategies
Shreyashee Roy
Manish is the head of recruitment at a data journalism organization who’s struggling to wrap his head around a persistent…
What Does A Sales Representative Do?
Shreyashee Roy
A sales representative is a person who sells a product or service. It may be to another person or an…
Phillips’ ROI Model
Shreyashee Roy
One of the core tenets of a changing professional landscape is the need for effective employee learning and development programs….
Top Skills Required For Customer Service
Shreyashee Roy
They say that customer service is the holy grail of a business. No matter how great your product, service or…
ADDIE Training Model
Shreyashee Roy
Benjamin Franklin said, “Tell me and I forget, teach me and I may remember, involve me and I learn.” His…
Importance And Need Of A Performance Appraisal
Kamal Kishore
Rakesh has just joined an IT organization. Aware that performances at this organization are reviewed on a quarterly basis, Rakesh…
Advantages And Disadvantages Of Performance Appraisals
Kamal Kishore
Performance appraisals are more than an HR requirement. They’re also one of the most important tools managers have to help…
Performance Management Cycle
Kamal Kishore
The concept of performance management has been gaining ground over the past few years, with more and more organizations recognizing…
Methods And Techniques Of Performance Appraisals
Kamal Kishore
Performance appraisals are a critical part of any organization. They’re a formal review of how well an individual has performed…