“If you always do what you always did, you will always get what you always got.” 

I like to believe that this was Einstein’s way of describing ‘disruption’, long before it was a part of popular vocabulary. Disruption permeated industry and businesses in the 1990s, overhauled technology and information in the early 2000s, shook up media in the 2010s and climaxed by disrupting all aspects of our lives in 2020. 

Learning and Development has remained pretty much constant through all these decades, with only a dent here and there—not a compliment by any means. And then came the year 2020. It disrupted our day-to-day behaviors—personal and workplace and forced us to reorient how we learn and what we learn, thereby forcing a shift in how we perceive workplace learning and development

Behavioral Skills Take Centerstage

In the past few years, we’ve seen the widespread automation of technical skills,  leaving certain jobs redundant. This trend has resulted in behavioral skills becoming a distinguishing factor for workplace success. Given that formal education is still oriented towards technical and functional aspects of theory and application, behavioral skills emerged as a huge gap—one that requires dedicated focus, realignment and continuous effort; both by individuals and the organizations that employ them. 

LinkedIn’s 2019 Global Talent Trends Report surveyed more than 5,000 talent experts across leading organizations. It found that behavioral or emotional skills, also popularly known as ‘soft skills’, emerged as the most critical capabilities in an employee, with most hiring and firing decisions coming down to soft skills. Several studies by McKinsey Global Institute (2018), Capgemini (2019) and World Economic Forum (2019) have further reinstated that behavioral competencies are assuming more importance for the workforce as automation and artificial intelligence threaten to replace our routine tasks and jobs.  

Given the growing demand for behavioral upskilling and the lack of focus given to it by formal education institutions, Harappa Education aims to close the gap by helping create a competitive and 21st century-ready workforce. As an online learning institution that is committed to helping people build good workplace habits, these studies have validated our hypothesis—and cautious hope!—that most organizations value behavioral skills. 

Help your teams build critical behavioral skills with Harappa’s 10 on 10 program! Click here to know more!

Skills That Will Stand The Test Of Time

Modern workplaces are screaming for outstanding collaborators, excellent communicators, agile problem solvers, solution-oriented and innovative thinkers, and exceptional leaders. In a recent survey conducted by Harappa Education of 350 companies, ‘collaboration’ ranked top when it came to must-have behavioral skills for businesses. It is closely followed by ‘client or customer management skills’, ‘leadership skills’, ‘problem-solving skills’, ‘communication skills’ and ‘critical thinking skills’. 

This was further validated by LinkedIn’s global list of the most in-demand skills of 2020. The cognitive skill, analytical reasoning, stood shoulder-to-shoulder with hard skills like cloud computing and artificial intelligence. Creativity, persuasion and collaboration also emerged high on the list. SkillSoft’s 2020 Annual Learning Report reinforced the need to improve communication, emotional intelligence and the ability to craft a strong business narrative. 

Outcome-Focused Learning Remains A Challenge

Behavioral skills are clearly taking center-stage! But recognizing the value of these skills is only the first step. Most organizations are struggling to create impactful learning paths needed to observe sustained behavior change. On the delivery side, while online learning is witnessing widespread adoption—given its advantages for an increasingly global and remote workforce—the fundamental challenge of behavioral learning becoming a true habit, applied to tasks and teams, remains an obstacle. 

The need to trigger new approaches to make behavioral skills ‘outcome-focused’ remains a big challenge. When it comes to behaviors, learning and development experts have been grappling with the problem of applying learning to the workplace, for some time now. 2020, the year of disruptions, made this challenge increasingly urgent and crucial to solve. Virtual learning programs on behavioral skills, that are designed, facilitated and measured for outcomes, has become the need of the hour.  

Harappa’s 10 on 10 Behavioral Program

At Harappa, we believe there exists a massive untapped potential in the Indian workforce. There is a need for organizations to focus on outcome-based, employee-centric behavioral learning. Such programs, designed to drive high performance in teams, will utilize human potential in the most effective way possible. In doing so, organizations stand to achieve relevant, crucial and lasting behaviors from their teams, rendering them a more effective, adaptive and productive workforce. In order to inculcate these behaviors, we’ve developed the Harappa 10 on 10 program. 

The 10 on 10 program addresses three key challenges that behavioral upskilling specialists have been struggling with. 

Firstly, it shifts away from a one-size-fits-all approach—through exhaustive needs analysis and benchmarking assessments—to activate need-based learning. 

Secondly, it integrates application-focused and practice-oriented learning to drive adoption and behavior outcomes—through well-researched, practically applicable content and behavioral science interventions—to cultivate habits.   

Thirdly and most importantly, it is geared towards learning outcomes—through metric-tracking, psychometric tools and learning facilitators—to elevate an organization’s performance and outcomes.  

Structured in three stages, the 10 on 10 program first activates a needs-analysis by diagnosing each organization’s unique skill requirements, then cultivates effective behavioral learning by providing employees with the right tools and, finally, elevates teams by providing a framework with which tiny behaviors and good habits can be developed.  

Created with a singular focus on creating high-performance behaviors in teams across organizations, the Harappa 10 on 10 program is the most effective tool to drive high-performance behavior by helping your employees develop 21st-century behavioral skills.

Want to know more about the Harappa 10 on 10 program? Click here to schedule a free demo!

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