Modern technology is changing the face of education the world over. Online education is slowly replacing the old-fashioned system of learning in classrooms with teachers, textbooks, and notepads. But the education technology (Ed-Tech) universe faces one big challenge: completion rates.

When we think of the impact of online learning, we generally think of adoption, learner engagement levels, and completion rates. These are great insights but we often miss out on outcome-based learning. One of the more important measures is a tangible behavioral change, and learning programs are typically designed with a hope to enable change on a behavioral level.

At Harappa, we track learners’ progress through their journey in three areas: effort, skill, and confidence. We use research-based assessments woven into the course to measure these behaviors.

A hypothesis we’re in the pursuit of testing is that learning is a combination/function of the skills you gain, the effort you put in and the confidence you build in the process.

Our courses are designed to impart learners with the relevant skills and use constant check-ins to gauge learners’ effort and confidence levels at various points through the course. The idea is to mimic the two-way dialogue that is characteristic of classroom learning.

We also strive to gain insights from learner behavior on the platform to further strengthen our understanding of learner engagement and interaction levels.

Measuring learners on their effort, skill, and confidence is in effect a method to measure behavioral change through the course of, and after, a Harappa course. Our hope is to make this a robust tool for driving behavioral interventions within the e-learning space.

Rachika Komal is Behavioral Analyst, Product at Harappa Education. 


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