Did you know that Mastercard, one of the world’s global payments & technology enterprises made it to DiversityInc’s 50 Best Companies for Diversity list? They’ve been highly vocal about their equality initiatives and set examples of workplace diversity and inclusion. They’ve also dedicated a majority of their efforts toward driving innovation by promoting a diverse workplace culture.

Diversity and inclusion in the workplace have become a crucial priority and several leading organizations are dedicating their resources towards making these changes. Wondering what inclusion in the workplace looks like? Read on!


  1. The Importance Of Workplace Diversity And Inclusion

  2. What Are The Benefits Of Workplace Diversity & Inclusion?

  3. Managing Workplace Diversity & Inclusion: Valuable Strategies

  4. Conclusion

The Importance Of Workplace Diversity And Inclusion

Workplace diversity and inclusion are interconnected concepts that are often used interchangeably. Diversity refers to the process by which organizations employ a team of people from different walks of life, with diverse perspectives and opinions. It incorporates all the elements that make individuals unique from one another. On the other hand, inclusion in the workplace refers to the perspectives, contributions and presence of different (groups of) people integrated into an environment.

Diversity and inclusion in the workplace are essential because it involves everyone equally across all areas of work. It’s necessary to create a safe, positive and supportive environment where people can grow and express themselves freely. It allows us to look past differences and work towards mutually beneficial interpersonal relationships. However, managing workplace diversity and inclusion go beyond headcount, policies and programs—it’s about accommodating unique needs, perspectives and potential.

What Are The Benefits Of Workplace Diversity & Inclusion?

When organizations commit to workplace diversity, they commit to expanding their pool of applicants. It helps to select more qualified candidates and reduces the time for filling vacant positions. It even improves the chances of business success and growth as it brings in more opportunities for expansion. For example, when you have a multilingual work environment, you can expand operations in local, national and international markets. Here are the various benefits of workplace diversity and inclusion.

  1. Increases Creativity

People with different backgrounds, skills and experience have diverse perspectives and viewpoints to offer. When you work in an organization with multiple ideas and opinions, it’s easier to think creatively and differently.

  1. Faster Problem-Solving

Multiple worldviews encourage people to look at problems differently. Various novel perspectives can open new doors for innovation. The more choices or solutions you have, the quicker is your problem-solving process.

  1. Higher Employee Engagement

Studies show that diversity and inclusion in the workplace lead to higher employee engagement. When people feel included, they also feel more engaged. Workplace morale and job satisfaction improve, therefore lowering turnover rates.

Managing Workplace Diversity & Inclusion: Valuable Strategies

Managing workplace diversity isn’t as easy as it looks. In order to make concerted efforts to promote a heterogenous work environment, you need to meet several basic expectations. Here are some effective strategies that’ll teach you how to promote diversity and inclusion in the workplace.

  1. Prioritize Communication

Workplace diversity is rooted in effective communication and healthy interpersonal relationships. Take active measures towards overcoming language barriers so that individuals feel comfortable while exchanging information or ideas.

  1. Focus On Merit

Never let your personal biases or judgment affect the way you form opinions about people. Judge successes and failures based on individual merit and don’t attribute it to their background or personality.

  1. Mix & Match

People in the workplace (or society in general) often gravitate towards like-minded people. It’s quite common because we feel comfortable in their presence. However, if you truly want to break down preconceived notions, encourage diverse workgroups.

  1. Maintain Objectivity

We’re often quick to discredit individuals because of preconceived notions and misunderstandings. During conflicts, we’re likely to take things personally. It’s crucial that we look at situations objectively and treat everyone using a standardized criterion.

  1. Be Open-Minded

Workplace diversity is impossible without workplace flexibility. Unless you keep an open mind and listen to others’ viewpoints and ideas, it’s difficult to achieve organizational goals. It’s also important that you give people the benefit of doubt before jumping to conclusions.


When employees are aware of how to coexist within a diverse workplace, there is improved accountability and awareness. However, it isn’t always easy to be accommodating and mindful. Harappa Education’s Embracing Change course will teach you how to develop the confidence to overcome changes and challenges positively. You’ll take constructive actions to deal with challenges and learn how to step out of your comfort zone. Embrace change and seek out new opportunities for growth and learning!

Explore topics such as What is Change Management, How to Embrace ChangeChange Management ProcessChange Management Strategies & Understanding Resistance to Change from Harappa Education and learn to adapt to change quickly.